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Yulia Vakulenko
Lecturer
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Self-service Last Mile Delivery : E-consumer perspective on service renovation
Author
Summary, in English
Department/s
- Packaging Logistics
Publishing year
2020-07-15
Language
English
Document type
Dissertation
Publisher
Department of Design Sciences, Faculty of Engineering, Lund University
Topic
- Economics and Business
Keywords
- self-service technology
- e-commerce
- last mile delivery
- consumer
- service renovation
Status
Published
Supervisor
- Daniel Hellström
- Klas Hjort
- Pejvak Oghazi
ISBN/ISSN/Other
- ISBN: 978-91-7895-583-1
- ISBN: 978-91-7895-582-4
Defence date
1 January 1970
Defence time
00:59
Defence place
Lecture hall Stora hörsalen, Ingvar Kamprad Designcentrum IKDC, Sölvegatan 26, Faculty of Engineering LTH, Lund University, Lund. Join via Zoom: https://lu-se.zoom.us/j/64289992732?pwd=d1l1REZ6MnNWMDlPUE8wNnhLQUhCUT09
Opponent
- David B. Grant (Prof.)