![Su Mi Dahlgaard-Park](/en/sites/ses.lu.se.en/files/styles/lu_personal_page_desktop/public/2023-10/Su_Mi_Dahlgaard-Park-2023webb.jpg.webp?itok=uGrk7qQc)
Su Mi Dahlgaard-Park
Professor
![Su Mi Dahlgaard-Park](/en/sites/ses.lu.se.en/files/styles/lu_personal_page_desktop/public/2023-10/Su_Mi_Dahlgaard-Park-2023webb.jpg.webp?itok=uGrk7qQc)
Service Quality - from Value Creation to Customer satisfaction, Loyalty and Brand Equity
Editor
- Su Mi Dahlgaard-Park
Department/s
- Department of Service Studies
Publishing year
2011
Language
English
Publication/Series
Total Quality Management & Business Excellence
Volume
22
Document type
Book
Publisher
Routledge
Topic
- Social Sciences Interdisciplinary
Keywords
- Service Quality
- Service Value
- Value Creation
- E-Service Quality
- Service Quality Perceptions in Retail
- Service Quality in Airport
Status
Published
ISBN/ISSN/Other
- ISSN: 1478-3363