Sustainability and Services is a research theme which involves a large number of researchers at the Department of Service Management and Service Studies. Starting next year, their expertise will benefit Master’s students within the new specialisation Sustainable Service Management.
The Master’s programme in service management is an interdisciplinary programme within the field of Social Sciences. In this regard, the new sustainability specialisation is one of a kind. Associate Professor Christian Fuentes gives two reasons why the new curriculum will benefit both students and society.
– Environmental issues have an impact on all areas but seem to impact the services sector to a higher degree, and that makes sustainability management important within service organisations. There is a need for sustainable leadership. There is also another perspective, that services can be considered a solution to the climate problem. For example, service innovation can make it easier to share or rent, instead of owning.
A second area where in-depth knowledge of service management is often lacking is within the creative and non-profit sector. There are training in business administration as an option, but standard business models don’t always apply. Associate Professor Katja Lindqvist is the driving force behind the new specialisation Culture and creativity management.
– There are many successful artists and creators and people engaged in the civilian sector. They are driven by powerful visions, but to prosper in the long term they need to cooperate with other people and organisations in a certain way. Another example is that there is a great difference between organising projects and operations. How to succeed in this area is something we teach within the new specialisation.
The specialisation is aimed at those who work, or would like to work, within cultural, creative or non-profit organisations, or within public management with related issues.
- Read more about Culture and creativity management
- Read more about Sustainable service management